CrediPro Advisory ("we", "us", "our") is committed to protecting your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This policy explains what we collect, why we collect it, and the choices and rights available to you.
1. Information we collect
When you submit an enquiry through this website, we collect the details you provide: your name, your WhatsApp/phone number, and the loan type and loan amount you select. We do not knowingly collect sensitive personal data through this website.
2. Why we collect it
We use your information to respond to your enquiry, provide loan advisory services, assess suitable loan options for you, and contact you about your enquiry (primarily via WhatsApp).
3. Disclosure of your information
CrediPro Advisory is an independent loan advisory firm and does not lend money directly. To progress your enquiry, we may share the information you provide with licensed banks and financial institutions in Malaysia for the sole purpose of assessing and processing your loan application. We do not sell your personal data to third parties.
4. Consent
By submitting your details, you consent to CrediPro Advisory collecting, using, and disclosing your personal data for the purposes described above. You may withdraw your consent at any time by contacting us, although this may affect our ability to assist you.
5. Storage, retention and security
We retain your personal data only for as long as necessary to assist you and to meet applicable legal or regulatory requirements, after which it is securely deleted. We apply reasonable measures to protect your data against unauthorised access, loss, or misuse.
6. Your rights under the PDPA
You have the right to request access to, or correction of, your personal data, and to withdraw your consent to its processing. To make a request, contact us via WhatsApp at +60 11-1086 9126.
7. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
8. Contact us
CrediPro Advisory · Loan Advisory Services, Malaysia
WhatsApp: +60 11-1086 9126
